Bilingual

• Be responsible for the entire coordination of the patient journey
• Occasional travel for on-site clinic visits
• Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program
• Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians including site visits
• Acting as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers
• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
• Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to assist a patient in their journey on treatment
• Coordinate documents, submissions and all related paperwork to insurance companies and public funding programs
• Coordinate clinic appointments and drug deliveries within timelines
• Foster and build relationships with patients and key health care providers
• Implement best practices as required in an effort to maximize a patient's access to drug coverage
• Coordinate with pharmacy processes required once funding has been obtained
• Apply an in-depth knowledge of public / private funding systems
• Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST

Bilingual Field Nurse Case Manager

Bilingual Spanish Service Center Representative

Bilingual Document Specialist

Bilingual Tier I Technician

Contact Centre Representative – Disputes, Credit Cards, Bilingual