About the role
- Manage, support, and grow relationships with matured affiliate partners;
- Regularly assess and improve affiliate performance metrics across various KPIs;
- Develop tailored growth strategies for high-potential partners and identify upsell opportunities;
- Work closely with cross-functional teams (Product, Ops, Marketing) to streamline affiliate-related initiatives;
- Proactively manage partner expectations, resolve conflicts, and handle crisis communications professionally;
- Provide data-driven insights and performance reports to optimize affiliate contributions to the business;
- Maintain comprehensive documentation and CRM tracking of affiliate engagement, feedback, and campaign performance
Requirements
- 3+ years of experience in affiliate marketing, partner relations, or growth marketing;
- Proven success in managing affiliate or referral programs, ideally in fintech or crypto;
- Excellent interpersonal and communication skills, with the ability to manage stakeholders across cultures and regions;
- Demonstrated crisis and relationship management experience;
- Data-driven mindset with ability to interpret metrics and identify growth opportunities;
- * Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders;
- Self-starter with strong organizational skills and a collaborative attitude;
- Experience in the crypto industry or fast-paced tech environments;
- Familiarity with affiliate marketing platforms and CRM systems
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
affiliate marketingpartner relationsgrowth marketingdata analysisperformance metricsKPI assessmentcrisis managementrelationship managementCRM trackingupsell strategies
Soft skills
interpersonal skillscommunication skillsstakeholder managementorganizational skillscollaborative attitudeself-starterconflict resolutiondata-driven mindsetcultural awarenessprofessionalism