Chief of Staff

• Partner with the CEO and COO on strategic planning, board/investor communications, quarterly objectives and special projects
• Drive cross-functional execution, connecting product, operations & clinical to deliver results
• Lead high-priority projects that don’t yet have a dedicated owner — building the systems and processes that allow Big Leap to continue to scale.
• Turn ideas into action, from account management to data analytics to new business development.
• Own the internal operating cadence (OKRs, leadership meetings, company-wide updates, and documentation).
• Support hiring & org design as we scale, ensuring the right people & processes are in place.
• Serve as a thought partner to the CEO, identifying gaps, simplifying complexity, and helping anticipate what’s around the corner.

Chief of Staff

Senior Director, Partnership Operations – Chief of Staff

Chief of Staff

Senior Manager, Chief of Staff – Bank Tech

Chief of Staff

Chief of Staff