Manager

• Oversee store managers within the designated region
• Ensure sufficient course material inventory levels throughout each academic term
• Maintain appropriate general merchandise inventory levels aligned with budgetary needs
• Foster effective communication with department chairpersons, faculty, and publishers regarding book orders
• Ensure store cleanliness and the professional appearance of personnel
• Develop and oversee budgets for stores within the assigned region
• Monitor and analyze financial reports on a weekly and monthly basis to ensure fiscal health
• Prepare weekly financial “snapshot” reports for each store
• Make strategic financial decisions to protect company assets
• Build and maintain strong relationships with campus administrators by meeting with them at least four times per year
• Participate in outreach efforts to attract prospective customers
• Ensure store appearance and customer service standards align with company expectations to foster positive impressions
• Recruit, hire, train, and retain qualified staff in accordance with company guidelines and budgets
• Provide ongoing training and development to store personnel
• Lead and mentor store managers to enhance operational efficiency and employee engagement

Regional Manager

District Manager

District Manager

Portfolio Manager

Innovation Manager

Senior Manager – Licensing