Business Process Analyst
BHG Financial
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide support at each point in the transformation lifecycle
- Create and maintain process maps for use across the One Lending organization
- Use deep knowledge of business processes to find opportunities to improve the origination process
- Ensure that standard operating procedures align with current state processes and are maintained with quality
- Work closely with manager to drive strategic initiatives that impact business processes
- Create target state processes for initiatives
- Coordinate closely with Change Management team and other partners to ensure successful delivery of target state processes
Requirements
- Bachelor's degree in Business, Finance, Engineering, Analytics, Operational Management, or another related field.
- Proven ability to translate complex business processes and operational requirements into tangible and digestible business process diagrams and operating procedures
- Proficiency in communication and leadership skills effectively communicate business process recommendations and drive process design sessions with a variety of stakeholders
- Ability to influence others and achieve common goals in a hybrid work environment
- Exceptional ability to solve problems, think analytically, and provide solution focused recommendations leveraging a data driven approach
- Great organizational, project, and time management skills, with proven ability managing multiple projects and responsibilities
- Excellent attention to detail and a desire to produce high quality business documentation
- Willingness to travel every other month for Transformation Office onsite events and working sessions
- 1+ years(s) of experience in Process Engineering, Operating Model Design, Business Process Analytics, or a related domain
- 1+ year(s) of experience within the financial lending industry
- Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the Delivery staff.
- Strong understanding of standard loan origination functions across lending organizations
- Strong understanding of Process Improvement methodologies, including bottleneck and throughput analysis, and business and value case design
- A distinctive blend of business, communication, and content creation skills
- Demonstrated experience in successful time management in a hybrid work environment
- Exceptional leadership skills with the ability to develop and communicate the vision and inspire and motivate leaders and staff.
- Excellent strategic conceptual thinking, strategic planning, and execution skills.
- Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.
- Proficiency using Microsoft Visio and PowerPoint for process design
Benefits
- Medical/Rx/Dental/Vision coverage for employees and their eligible family members
- Competitive PTO and vacation policies
- 1 Friday off each month for Wellness Weekends
- Company 401(k) plan with employer contributions after one year
- Company-sponsored training and certification opportunities
- Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
- Ongoing volunteer opportunities to give back to the community through our BHG Cares program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingbusiness process designoperating proceduresprocess engineeringoperating model designbusiness process analyticsdata-driven recommendationsbottleneck analysisthroughput analysisvalue case design
Soft skills
communication skillsleadership skillsproblem-solvinganalytical thinkingorganizational skillsproject managementtime managementattention to detailinfluencing skillsstrategic thinking