Clinical Operations

• Provide project management and change management across multiple GCO projects & initiatives and assess / monitor impact
• Lead optimization of assigned GCO processes, organization and support decision making
• Lead development & tracking of goals & key performance indicators for GCO
• Support Leadership in the areas of Business Strategy, Operational Insights Generation and Cross Functional Engagements
• Collaborate with teams within GCO and other functions to deliver on commitments to the organization and to patients
• Provide support for insights driven GCO strategic & operational decision-making by leveraging internally & externally available data sources
• Plan, track, and manage progress of the GCO goals/objectives and other performance indicators
• Develop and lead cross-functional teams in brainstorming new approaches in driving efficiencies & other improvement measures
• Plan, execute key GCO initiatives, and assess impact
• Lead/support planning, execution, and delivery of assigned GCO projects and initiatives, ensuring alignment with strategic objectives, mitigating risks, and collaborating with cross-functional teams to drive change and scalable, high-impact outcomes
• Develop, implement, and oversee the methodology, system(s), and tactical process for managing the portfolio of GCO projects
• Support the Office of GCO team members in the implementation of a framework and methodology for GCO project prioritization and ensure alignment with annual goals, and strategic imperatives
• In collaboration with the project team establish and maintain project charter and scope documents
• Establish and drive timely execution of actionable project plans for the projects
• Support the project teams in the development of business cases for key GCO projects to assess and quantify business opportunity across key criteria (i.e. cost saving, improvement to compliance and/or quality etc.) to enable ongoing prioritization
• Coordinate project team meeting schedules, prepare agendas and minutes, track decisions and action items and progress reports according to project management best practices
• Work with the cross-functional project teams to enable alignment, drive advancement of project deliverables, define, capture and track status/milestones, issues, and risks to the project
• Represent the Strategic Operations Team & GCO in collaborations with internal and external stakeholders as appropriate.
• Contributes to selected annual operating planning processes

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