Supply Chain

• Ensure appointments are confirmed at least 24 hours in advance to maximize staff utilization.
• Proactively backfill open time slots by contacting members on the waitlist or moving forward future appointments.
• Promptly reschedule members impacted by staff call-outs or other scheduling conflicts to minimize revenue loss.
• Audit appointments to ensure accuracy; correct errors to prevent billing or service issues.
• Maintain clear and detailed notes in the CRM, accurately documenting all member outreach, follow-ups, and schedule changes.
• Monitor and address text message interactions, including appointment confirmations, cancellations, and reschedules.
• Support internal communication via Slack, answering scheduling questions from call agents.
• Set up all members who enroll in Belle’s Chronic Care Management (CCM) program: assign staff, send welcome texts, and schedule follow-up appointments.
• Support inbound and outbound call center activities, as needed.

Scheduling and Logistics Coordinator – Healthcare

Supply Chain Director

Inventory Control Specialist

Senior Supply Chain Consultant – HighJump, Korber, Infios

Supply Chain Manager

Supply Chain Operations Manager