Customer Support

• - Coordinate with employees to ensure timely acceptance and execution of services
• - Assist customers during onboarding, ensuring accurate information collection
• - Address and troubleshoot service execution issues, such as accessibility challenges
• - Manage and process customer feedback, damages, and quality concerns
• - Handle employee absences in line with established guidelines
• - Ensure customers' payment information is current and accurate
• - Respond to employee inquiries regarding contracts and payroll matters
• - Provide performance feedback to employees, escalating issues when necessary
• - Initiate contract changes for employees as required
• - Participate in planning and executing events for employees and customers
• - Conduct regular calls to employees and clients to ensure service quality and gather feedback

Customer Service Representative, German/English

Customer Service Manager

Customer Care Systems Specialist

French Customer Support Agent

Customer Service Specialist, Dutch Speaker