Technical Sales Support Manager
BASF
full-time
Posted on:
Location Type: Office
Location: Nairobi • 🇰🇪 Kenya
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Drive technical excellence and farmer engagement for BASF’s crop solutions.
- Deliver technical training on broad acre products and crop knowledge to the sales team.
- Map and maintain an active database of broad acre farmers for strategic business development.
- Build and manage a farmers’ club and loyalty program to strengthen relationships and retention.
- Conduct daily farmer visits, understand needs, and recommend tailored BASF solutions.
- Ensure timely, error-free delivery of prescribed orders in collaboration with RSMs.
- Manage demo trials and share performance reports with teams.
- Generate farmer testimonials and support marketing initiatives for BASF solutions.
- Investigate and resolve complaints promptly while maintaining high customer service standards.
- Compile trial data and commercial insights into actionable information for sales and marketing teams.
Requirements
- BSc in Agronomy or Agriculture
- Minimum 5 years’ experience in broad acre crop segment in Kenya
- Strong crop protection and agronomy expertise, especially in row crops
- Proven farmer relationship management and solution-based approach
- Excellent analytical, technical, and entrepreneurial skills with high integrity and business acumen.
Benefits
- Diversity is our greatest strength!
- Innovative solutions in crop protection and pest control
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
crop protectionagronomybroad acre productsdata analysisdemo trials managementperformance reportingcustomer servicesolution-based approachtechnical training
Soft skills
relationship managementanalytical skillsentrepreneurial skillsintegritybusiness acumen
Certifications
BSc in AgronomyBSc in Agriculture