Customer Service Representative – Patient Balance
Banner Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $27 per hour
Job Level
Junior
About the role
- Answering patient phone calls regarding billing questions
- Completing administrative tasks
- Process payments, adjustments, claims, and correspondent documents
- Reconcile and balance account balances and payments
- Build strong relationships with business units and hospital departments
- Work independently under general supervision
Requirements
- High school diploma/GED or equivalent working knowledge
- Knowledge of patient financial services, collections, and insurance
- Ability to manage multiple tasks simultaneously with minimal supervision
- Strong interpersonal, oral, and written communication skills
- Strong knowledge of insurance plans with deductibles and co-insurances
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingpayment processingclaims processingaccount reconciliationfinancial services knowledgecollections knowledgeinsurance knowledgeoffice software proficiencyword processingspreadsheet software
Soft skills
interpersonal skillsoral communicationwritten communicationtask managementindependencerelationship building
Certifications
high school diplomaGED