Financial Planning and Analysis

• Coordinates and facilitates patient billing and collection activities
• Works as a member of a team to ensure reimbursement for services in a timely and accurate manner
• Processes payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
• Reconciles, balances and pursues account balances and payments, and/or denials
• Researches payments, denials and/or accounts to determine short/over payments, contract discrepancies
• Builds strong working relationships with assigned business units, hospital departments or provider offices
• Responds to incoming calls and makes outbound calls to resolve billing, payment and accounting issues
• Uses systems to document and to provide statistical data

Patient Financial Services Representative

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