Market Financial Center Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Canoga Park • California • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $90,300 per year
Job Level
Junior
About the role
- Operates as a back up financial center leader within a market
- Manages client traffic, engaging and appropriately routing clients, and fostering client retention
- Manages business results through formalized management routines and coaching
- Creates a world class client experience environment
- Manages market-level initiative prescribed by market leaders
- Drives operational excellence
Requirements
- 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
- Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
- Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
- Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
- Proven record of balancing risk and making sound decisions while achieving business goals
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Proficiency in computer skills and professional programs (for example, Microsoft Office)
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits.
- Access to paid time off.
- Resources and support to our employees so they can make a genuine impact.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial acumenbusiness acumencustomer serviceproblem resolutionfinancial report interpretationrisk managementdecision makingorganizational skillsprioritizationdelegation
Soft skills
leadershipcoachingtrainingmotivationinfluencecollaborationclient engagementclient retentionoperational excellenceresults delivery