Human Resources

• Managing the delivery and execution of Global Human Resources (GHR) products and programs, which may include Payroll, Benefits, Compensation, Learning and Development (LD), Retirement, Shared Services or Staffing
• Partnering with the HR program design functions to recommend solutions and requirements for new programs
• Understanding the programs/products, operational requirements, end-to-end processes, and oversight necessary to deliver HR programs successfully and effectively
• Leading all aspects of the Global Rewards and Recognition Program
• Supporting vendor relationships, monitoring their process controls, identifying and ensuring proper risk mitigation routines are in place and followed
• Managing ongoing program administration
• Coordinating resolution of issues that are systemic and/or negatively impact the employee and manager experience
• Managing employee escalations that are vendor related, driving to resolution.

Service Delivery Consultant II – GHR Benefits

HR Manager

Human Resources Manager – Client Protection

HR Director – Client Engagement