Bank of America

Senior Business Continuity Consultant

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Florida, New Jersey, North Carolina, Texas, Virginia • 🇺🇸 United States

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Salary

💰 $111,000 - $164,600 per year

Job Level

Senior

About the role

  • Provides strategic leadership and subject matter expertise for the Global Operational Resiliency Planning team, driving enterprise-wide initiatives that strengthen the organization’s ability to prepare for, respond to, and recover from disruptive events.
  • Acts as a lead contributor or project manager to execute the scope of initiatives and processes through continuity planning, testing, supplier assessments, enterprise risk transparency, and response management.
  • Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures
  • Supports deliverables related to audit and regulatory inquiries
  • Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs.
  • Surfaces issues affecting recoverability and ensures resolution.
  • Lead the development and execution of global operational resilience strategies, ensuring alignment with enterprise risk and regulatory expectations.
  • Facilitate cross-regional planning sessions, working groups, and strategic discussions to identify and mitigate risks to business continuity and service delivery.
  • Surface and escalate issues impacting corporate recoverability, driving resolution through partnership with senior leaders and functional teams.
  • Collaborate extensively with global partners across Front Line Units (FLU) and Control Partners (CP) to ensure integrated and effective resiliency planning.
  • Serve as a primary liaison and spokesperson for the resiliency program with executive stakeholders.
  • Exercise independent judgment to influence teams and drive outcomes that protect the firm’s assets and ensure continuity of critical services.

Requirements

  • 5-7 years of relevant work experience in Business Continuity/Disaster Recovery Management and/or Crisis Management experience in the banking/financial services sector.
  • Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines
  • Ability to appropriately influence key stakeholders and partners, and effectively challenge when necessary.
  • Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
  • Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization
  • Ability to demonstrate strong relationship management and communication skills – candidate will need to navigate through the complexities of establishing relationships with horizontal partners, stretching up and across multiple organizations
  • Act as lead contributor or project manager for crisis management initiatives, including plan development, testing, event response, and performance measurement.
  • Provide consulting support for audits, regulatory reviews, and internal assessments related to operational resilience and business continuity.
  • Champion continuous improvement of the end-to-end resiliency and continuity program, leveraging broad business and technical acumen to recommend and implement solutions.
  • Collaborate with Enterprise Exercise team on design and participation in response-based exercises, drills, tabletops, etc. ensuring appropriate representation of Global Response roles and responsibilities.
Benefits
  • industry-leading benefits
  • access to paid time off
  • resources and support to employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Business Continuity ManagementDisaster Recovery ManagementCrisis ManagementContinuity PlanningSupplier AssessmentsEnterprise Risk ManagementRegulatory CompliancePerformance MeasurementOperational ResilienceRisk Mitigation
Soft skills
LeadershipOrganizational SkillsInfluencing SkillsCommunication SkillsRelationship ManagementProblem SolvingStrategic ThinkingCollaborationPrioritizationJudgment