Bilingual

• This job is responsible for serving as the first point of contact for financial center clients,
• helping to uncover personal banking needs of both individual and small business clients,
• offering appropriate solutions, and connecting clients to specialists.
• Key responsibilities include deepening client relationships through platform services,
• supporting clients with self-service or transactional activities,
• and providing exceptional client care.
• Responsibilities include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.

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