Bank of America

Relationship Banker

Bank of America

full-time

Posted on:

Location Type: Office

Location: Hazlet • New Jersey • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $25 - $28 per hour

Job Level

Junior

About the role

  • This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Accurately and efficiently processing cash transactions for clients as needed.
  • Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities.
  • Connecting clients to solutions that meet the financial goals.
  • Executes the bank's risk culture and strives for operational excellence.
  • Builds relationships with clients to meet financial needs.
  • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Grows business knowledge and network by partnering with experts in small business, lending, and investments.
  • Manages financial center traffic, appointments, and outbound calls effectively.
  • Drives the client experience.
  • Manages cash responsibilities.

Requirements

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Collaborates effectively to get things done, building and nurturing strong relationships.
  • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
  • Is confident in identifying solutions for new and existing clients based on their needs.
  • Communicates effectively and confidently, and is comfortable engaging all clients.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies.
  • Applies strong critical thinking and problem-solving skills to meet clients’ needs.
  • Efficiently manages time and capacity.
  • Focuses on results, while acting in the best interest of the client.
  • Can be flexible to work weekends and/or extended hours as needed.
  • Experience in financial services and knowledge of financial services industry, products and solutions.
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Six months of cash handling experience.
  • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.
Benefits
  • This role is currently benefits eligible.
  • We provide industry-leading benefits.
  • Access to paid time off.
  • Resources and support to employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cash handlingfinancial services knowledgesales experiencetransaction processingself-service technologiescritical thinkingproblem-solvingtime managementclient education
Soft skills
enthusiasticself-starterstrong work ethiccollaborationrelationship buildingcommunicationadaptabilityflexibilityresults-oriented
Certifications
Bachelor's DegreeAssociate’s Degree in business managementAssociate’s Degree in business administrationAssociate’s Degree in finance