ITSM Functional Analyst – Release Management
Ball Corporation
full-time
Posted on:
Location Type: Hybrid
Location: São José dos Campos • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
JavaScriptPython
About the role
- Responsible for implementing and supporting complex solutions that meet business needs.
- Configures and enhances technology solutions that align with business needs.
- Participates in efforts to elicit future systems requirements using various methods.
- Communicates and collaborates with external and internal customers to analyze information needs.
- Ensures the delivery of high quality technical solutions that meet business needs.
- Supports release planning, coordination, and execution across environments.
Requirements
- Completed Bachelor’s degree
- Advanced/Fluent English
- Experience in driving process and technology re-engineering using industry practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi.
- Experience in release management processes.
- Proficiency in development and analytics within reporting frameworks and BI tools.
- Experience with scripting languages (JavaScript, Python, Powershell).
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaScriptPythonPowershellreporting frameworksBI toolsrelease managementprocess re-engineeringtechnology re-engineeringCMMiITIL
Soft skills
communicationcollaborationanalysis