Field Engineer

• Perform customer support activities involving the installation, modification, repair and preventive maintenance of Azenta's equipment and systems.
• Work under supervision following established policies and procedures.
• Interface with customers to ensure contract SLA & customer satisfaction levels are maintained.
• Maintain a safe and clean working environment by conforming to Azenta's and customer’s work protocols.
• Submit reports on support activities as defined and required.
• Provide weekly system performance summaries that reports number of system events, issue pareto analysis, and root cause./corrective actions.
• Assist with sample migration from old format to new format.

Field Service Engineer, Life Sciences

Field Service Technician

Field Service Technician, HW

Field Service Engineer, Medical Imaging