Account Manager

• Understanding the key elements of the business agreement with the account.
• Create a mechanism to measure Axalta’s performance to our promised deliverables
• Periodically re-assessing the customer need to refine the evolving company-wide strategic plan.
• Setting of reasonable KPI goals company-wide and per location.
• Monthly tracking of necessary data to analyze performance.
• Collaborate to jointly create a strategic plan.
• A consistent strategic focus should be on plans to optimize material gross profit or to reduce the liquid cost per hour.
• Provide in depth consultative support relative to top line sales, estimates, company-wide SOP’s, and their internal leadership development to be a part of the customer’s long term success.
• Facilitate process improvement roundtables with key staff, as required.
• Coordinate periodic meetings to review the strategic account plan, their goals and the milestones.
• As customers or locations are added, to lead the paint conversion effort and solicit the distribution resources to help in the effort.
• Following the conversion, to lead the process of getting them set up with the value-added resources Axalta provides.

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