Salary
💰 $88,350 - $119,320 per year
About the role
- Providing remote post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities
- Supports end-user installations, configurations, upgrades and migrations through problem isolation, verification, resolution and documentation
- May include supporting 3rd party products and occasional on-site support
- Work is performed with minimal direction and reviewed by senior management
- Provides solutions to a diverse range of complex problems
Requirements
- 5 - 8 Years of Experience
- Bachelor degree or equivalent experience in Computer Science or Electrical Engineering
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.