Avaya

Customer Support Engineer III

Avaya

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $88,350 - $119,320 per year

Job Level

Mid-LevelSenior

About the role

  • Providing remote post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities
  • Supports end-user installations, configurations, upgrades and migrations through problem isolation, verification, resolution and documentation
  • May include supporting 3rd party products and occasional on-site support
  • Work is performed with minimal direction and reviewed by senior management
  • Provides solutions to a diverse range of complex problems

Requirements

  • 5 - 8 Years of Experience
  • Bachelor degree or equivalent experience in Computer Science or Electrical Engineering
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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