Ecommerce

• Lead the development and implementation of annual and quarterly eCommerce plans to meet defined business goals for your Industry.
• Create innovative programs, pilots, and tests to drive measurable results and customer experience improvements.
• Define high-impact improvement areas, and turn them into actionable, detailed plans.
• Collaborate with key internal teams (e.g. IPEM industry team, DEC Web Optimization, APM Paid Media etc.) to ensure alignment and execution across initiatives.
• Partner with your stakeholders to refine content and positioning of customer experiences.
• Understand key last touch channels (traffic, revenue) to enhance campaign effectiveness and contribution.
• Understand and improve digital customer journeys using data-driven insights, personalization, and segmentation.
• Leverage site capabilities to improve conversion funnels and site engagement.
• Lead initiatives that enhance user experience and satisfaction across touchpoints.
• Utilize data and insights to monitor performance and guide decision-making.
• Analyze finance- and web metrics, identify trends and gaps, and implement corrective actions as needed.
• Produce performance reports and dashboards for your key stakeholders, offering insights and strategic recommendations.
• Accurately forecast the financial landing for your industry to inform the business of the expected landing.
• Deliver on time and to a high standard of quality across all initiatives.
• Synthesize large amounts of data into clear, actionable plans.
• Ensure timely communication of risks, delays, and mitigation strategies.

Digital & eCommerce Category Manager

E-Commerce Intern

E-Commerce Intern

E-Commerce Intern

Project Manager, Digital Experience