Customer Experience Representative – Technical Support
BIS Safety Software
Agent de Support Technique, Français
Atlean World
full-time
Posted on:
Origin: • 🇵🇹 Portugal
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Receive specialist training for the product/service
- Assist customers using troubleshooting skills
- Provide support via email, chat, and phone calls
- Become a product expert and specialize in a specific brand
- Use positive energy when interacting with customers
Requirements
- Fluent in French
- Good English
- Curious about the latest tech
- Customer service experience is a bonus
- Strong communication skills
- Empathy
