Systems Engineer

• Design and deliver enterprise-grade solutions for Release and Change Management within IT Service Management.
• Drive automation, data driven and AI enabled integration, and process optimization to enhance resilience, accelerate delivery, and ensure service reliability.
• Focus on transitioning from fragmented, application-specific practices to mature enterprise models by embedding AI-powered capabilities such as predictive risk analysis, automated change validation, and intelligent scheduling across RM/CM processes.
• Architecture & Design: Build scalable, high-availability systems for standardized RM/CM processes.
• Integrate automation, AI, and data analytics for efficiency and consistency.
• Agile & DevOps Enablement: Embed SAFe, Agile, DevOps, and CI/CD principles.
• Optimize pipelines for rapid, secure deployments.
• Data and AI-Enabled Release Management Strategy: Transition from fragmented, app-driven practices to a mature enterprise model by embedding data and AI-powered capabilities across solution areas—predictive analytics, automated risk assessment, and intelligent change validation.
• Requirements & Integration: Translate business needs into technical specifications.
• Ensure seamless integration with ITSM platforms, cloud services, and infrastructure.
• Sprint-Based Delivery: Use iterative sprint approach to develop standardized policies and tools, pilot quickly, and scale across the enterprise.
• Technical Leadership: Guide cross-functional teams, foster innovation, and align solutions with business objectives.
• Performance & Reliability: Analyze system performance, troubleshoot proactively, and minimize incidents.
• Benchmark metrics. Building Dashboard for tracking progress and metrics.
• Governance & Compliance: Standardize RM/CM processes with secure, auditable, and repeatable patterns.
• Continuous Improvement: Use post-release analytics to refine processes and adopt emerging trends.
• Documentation & Training: Maintain clear documentation and deliver training on AI-enabled RM/CM strategy to enterprise partners. Mentoring; Drives Culture of Continuous Improvement

Principal System Engineer – Enterprise Release and Change Management

Lead System Engineering – Enterprise Release and Change Management

Senior System Engineering – Enterprise Release and Change Management

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