ServiceNow

• Design, develop and implement ServiceNow solutions using Integration, Flow designer, Orchestration, Custom Application Development, OMT, Process Automation and other ServiceNow features and functionalities
• Experience with space reservation, allocation, and utilization tracking features
• Knowledge of floor plans, locations, room bookings, and occupancy management
• Understanding of real estate and facilities management processes to bridge technical and business requirements effectively
• Collaborate with business analysts, process owners and stakeholders to understand the requirements and translate them into technical specifications and solutions
• Guiding a team or team members with technical knowledge and path forward for implementation
• Follow the best practices and standards for ServiceNow development and ensure the quality and performance of the deliverables
• Troubleshoot and resolve issues related to ServiceNow applications and modules, as well as provide support and guidance to end users
• Stay updated with the latest ServiceNow releases, features and enhancements and leverage them to improve the existing solutions or create new ones
• Provide (technical) leadership to build, motivate, guide, scale, and mentor team members including performance management coaching
• Actively participate in daily stand-up meetings
• Leveraging modern technologies such as cloud capabilities from various platforms to provide efficient solutions
• Reusing and scaling components to accommodate future growth and eliminate junk code
• Support detailed documentation of systems and features

Senior Software Engineer – ServiceNow, Space Management, CSM, HRSD

Senior ServiceNow Developer

Senior ServiceNow HRSD, Conversational AI Developer