Implementation Specialist

• Own and manage new customer implementations, ensuring successful onboarding and customer adoption
• Run new customer Kickoff Calls within 5 business days of sale
• Configure customer environments, migrate data, and understand business workflows
• Deliver structured training sessions to drive feature adoption and product confidence
• Proactively monitor onboarding progress and escalate risks when necessary
• Maintain a weekly cadence of training with customers during the onboarding phase.
• Develop expert knowledge of Assignar, including system integrations and reporting capabilities
• Educate customers on self-service support options
• Submit product feedback to the Product Team and advocate for customer needs
• Ensure a seamless transition between Implementation and Customer Success teams
• Maintain detailed customer notes and status updates in Salesforce & Dock
• Conduct post-implementation check-ins to ensure ongoing customer success

Implementation Manager

Strategic Implementation Manager

Strategic Implementation Manager – 12 month Fixed Term Contract

Implementation Consultant