About the role
- Track project progress and customer updates in Zoho CRM and Google Sheets.
- Organize and log all emails, calls, and client interactions for follow-up.
- Manage employee hour tracking and reconcile estimated vs. actual job time.
- Maintain the estimation database (materials, pricing, and labor rates).
- Record and flag important Ooma phone calls for review and follow-up.
- Handle QuickBooks invoicing, payments, and project cost tracking.
- Support overall process consistency across sales, production, and accounting.
Requirements
- Strong proficiency in Google Workspace, Zoho CRM, and QuickBooks Online.
- Excellent attention to detail and time management.
- Strong written and verbal communication skills in English and Spanish.
- Reliable internet connection and ability to work independently.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project trackingcustomer updateshour trackingcost trackinginvoicingdatabase maintenanceestimationmaterials pricinglabor rates
Soft skills
attention to detailtime managementwritten communicationverbal communicationbilingual (English and Spanish)independent work