• Guide customers through renewal processes.
• Own complex negotiations and manage contract inquiries.
• Collaborate across teams (Sales, Customer Success, Product, Finance, Legal).
• Influence customer retention and expansion.
• Maintain accuracy in contract creation and CRM updates.
• Develop deep product fluency.

Requirements

Strong background in a combination of sales, customer success, and renewal management.
Proven ability to drive contract renewals and enhance customer relationships.
Expertise in core contract management competencies: Leading enterprise renewal cycles end-to-end; Navigating complex pricing and contract structures.
Exceptional commercial judgment and creativity.
Ability to simplify complexity while maintaining trust and momentum throughout the renewal process.
Strong communication skills over phone and email.
Detail-oriented and solutions-oriented approach.
Excellent cross-functional collaboration skills

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

contract management
renewal management
negotiation
CRM updates
enterprise renewal cycles
pricing structures
contract structures

Soft Skills

communication
detail-oriented
solutions-oriented
cross-functional collaboration
commercial judgment
creativity
trust-building
influence

Renewal Manager, Enterprise

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