Operations

• Conduct on-site inspections and document damages thoroughly
• Develop detailed scopes of work and estimates using Xactimate or similar platforms
• Submit estimates to TPAs, adjusters, or clients and manage revisions through approval
• Present approved scopes to clients and secure signed work authorizations
• Lead and manage mitigation teams, ensuring proper training, safety, and performance
• Coordinate reconstruction efforts through subcontractors and vendors
• Schedule and oversee all phases of work to meet deadlines and budget targets
• Ensure compliance with building codes, permitting, and safety standards
• Serve as the primary point of contact for clients, insurance representatives, and internal teams
• Provide consistent updates and manage expectations throughout the project lifecycle
• Resolve issues promptly and professionally to maintain trust and satisfaction
• Maintain accurate records of job progress, moisture readings, and field documentation
• Conduct final walk-throughs, secure client sign-off, and support invoicing and collections

Operations Manager – Reconstruction, Mitigation

Retail Operations Manager

Process Manager – Associate

Associate, Commercial Loan Servicing Operations – Agency Syndications

Director of Operations – Final Mile

Regional Operations Manager – Final Mile