Product Designer

• Design intuitive experiences across the Customer Experience platform, including:
• Agent workspaces
• End-customer interactions
• AI observability and tooling
• Create user-friendly configuration interfaces that make complex AI and automation systems accessible to business users
• Contribute to the design system and establish UI/UX patterns for dense, feature-rich professional applications
• Collaborate with world-class ML and NLP researchers, engineers, data scientists, and product leaders to solve novel design challenges
• Partner with product leadership to define customer-focused product visions and tactical strategies for delivering value iteratively
• Move quickly while maintaining quality—working alongside engineers to see your designs deployed in weeks, not months
• Prototype and explore design solutions using code to validate ideas before full implementation
• Learn what works through customer feedback, usage data, and iterative testing
• Participate in design critiques and collaborate with fellow designers to ensure design quality and consistency

Senior Product Designer

Experience Designer – Commercial Banking

Director of Product Design

Senior Product Designer, Benefits

Principal User Experience Designer

Design Manager, Visual Merchandising, Experiential Design