Customer Support

• Adding and updating content on websites using content management systems like WordPress.
• Styling and formatting content to match design mockups, ensuring consistency with brand guidelines.
• Adjusting and optimizing images for web use, including resizing and compressing for performance.
• Organizing and preparing written and visual content to be uploaded to websites.
• Collaborating with designers and developers to ensure visual and functional accuracy across devices.
• Performing basic troubleshooting for layout or formatting issues.
• Participating in team meetings and contributing to content planning discussions.
• Supporting QA processes to ensure content appears as expected across browsers and devices.
• Staying informed about best practices for digital content and user experience.

Web Support Specialist Intern

Field Support Representative