Analyst

• Locate and organize contacts (leads) and maintain the sales/service funnel updated.
• Respond to inquiries and provide support via WhatsApp, email and phone.
• Issue payment guides for FGTS, INSS and other taxes.
• Finalize and transmit payroll information to eSocial.
• Manage, schedule and record employee vacations.
• Correct system discrepancies and inconsistencies.
• Recalculate or reprocess payrolls when necessary.
• Record and process leaves of absence (sickness, accidents, maternity).
• Monitor requests submitted through the corporate website.
• Issue boletos (Brazilian payment slips), invoices and process order settlements.

HR/Payroll Analyst (Client Support)

Performance Analyst, Mid-level

Data Insights Analyst

Commercial Training Analyst, Mid-level

Customer Experience Analyst

Analista de Suporte Junior