Business Analyst

• Gathering and detailing feature requirements
• Creating requirements documentation
• Communicating with development teams and other departments regarding new features and product changes
• Ensuring that each feature has a complete and clear description reflecting the vision of business and product strategy
• Collecting and analyzing requirements and writing clear and detailed specifications, flow, wireframes
• Working closely with business stakeholders, product managers, and development team to ensure the software product meets business needs
• Managing incoming feature requests and clarifying functionality
• Collaborating with all relevant cross-functional teams (Development, Integrations, Promotions, etc.) for implementation and delivery
• Finding opportunities for initiatives to improve the customer experience
• Participating in ongoing maintenance and improvement of product features
• Working with existing documentation and keeping it up to date

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