Hospitality Service Manager
Aramark
full-time
Posted on:
Location Type: Office
Location: Clark University • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $70,000 per year
Job Level
Junior
About the role
- Develop and implement dining solutions to meet customer needs and tastes
- Oversee and manage dining operations
- Use Aramark's coaching model to engage and develop team members
- Reward and recognize employees
- Ensure performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure completion and maintenance of P&L statements
- Deliver financial targets
- Educate teams on key levers to improve margins
- Follow food and labor initiatives
- Maintain a safe and healthy environment for clients, customers, and employees
- Lead the front of the house of the dining operation in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities to deliver a finished product to the customer
Requirements
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Benefits
- Comprehensive benefit programs including medical, dental, and vision
- Work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
dining solutions developmentdining operations managementP&L statement maintenancefinancial target deliveryfood service activity coordinationsafety and sanitation standardsfood and labor initiatives
Soft skills
interpersonal skillsclient rapportcustomer serviceteam leadershipemployee recognitioneffective communicationteam development
Certifications
Bachelor's degree