Director

• Manages multiple outlets; including cafes, coffee shops/bistros and convenience locations plus Catering.
• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards.
• Drives customer satisfaction and maintains client relationships through rounding.
• Ensures compliance to sanitation and general workplace safety standards.
• Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Retail Supervisors and/or front-line staff regarding retail operations.
• Develops and implements retail services plan to improve service, quality and profitability of service areas.
• Utilizes customer feedback to respond to customer needs and to improve retail services.
• Interacts with Client Management and maintains effective client and customer relations.

Retail Director – Food Service

Culinary Director