IT Support

• Developing reference models of the ITW/AA Enterprise and maintaining the information in the government repository.
• Determining the gaps between the current and the target architecture and recommending plans for transitioning to target architecture.
• Recommending the policies and principles to guide technology decisions for the ITW/AA Enterprise architecture.
• Identifying opportunities to improve enterprise-level systems to support business processes and utilize emerging technologies.
• Promoting and educating customers and stakeholders on the use and value of the ITW/AA Enterprise architecture.
• Providing enterprise architecture guidance, support, and coordination to customers and project teams.
• Documenting the enterprise architecture infrastructure, including the business units and key processes, using modeling techniques.
• Ensuring technical integration is achieved across the enterprise by participating in test planning, validation, and reviews.
• Evaluating the impact of enterprise architecture products and services on IT investments, business operations, stakeholder satisfaction, and other outcomes.
• Coordinating and conducting governance and portfolio management activities associated with ensuring compliance with the enterprise architecture; and/or ensuring the rigorous application of information security/cybersecurity policies, principles, and practices to all components of the enterprise architecture.
• Supporting implementation and execution of Agile software execution in concert with Government and Prime contractors.

Enterprise Architect

Lead IT Administrator

Senior IT Manager – Surgical OU R&D Business Partner

IT Helpdesk Manager

IT Support Specialist