Banking Consultant
ANZ
full-time
Posted on:
Location Type: Office
Location: Gunghalin • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide customers with a seamless banking experience
- Meet each customer’s end-to-end financial needs and goals
- Conduct needs based conversations and educate on financial solutions
- Complete customer transactions and fulfill products as per accreditation level
- Deliver high standard of customer service to ensure satisfaction
- Act as a role model and peer coach
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
Benefits
- access to health and wellbeing services
- discounts on selected products and services from ANZ and more
- flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer focusadaptabilitymulti-taskingcollaborationcommunicationinterpersonal skills