Senior Banking Consultant
ANZ
full-time
Posted on:
Location Type: Office
Location: Cabramatta • 🇦🇺 Australia
Visit company websiteJob Level
Senior
About the role
- Help customers with their end-to-end financial needs and goals
- Provide seamless banking experience through transaction activities and needs based conversations
- Educate customers on financial solutions, including digital options
- Deliver high standard of customer service to ensure customer satisfaction
- Act as a role model and peer coach for the team
- Support the Branch Manager in delivering ANZ's retail strategy and day-to-day operations
Requirements
- Prior experience in developing strong relationships in a customer focused role
- Significant experience in financial services, preferably within the retail banking sector
- Excellent communication and interpersonal skills
- Leadership and coaching capabilities
- Experience in being an influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunication skillsinterpersonal skillsleadershipcoachingrelationship buildingadaptabilitymulti-tasking