Banking Consultant
ANZ
full-time
Posted on:
Location Type: Office
Location: Mackay • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Helping customers with a seamless banking experience across transaction activities
- Meeting customer’s end-to-end financial needs and goals
- Acting as a role model and peer coach in delivering customer experience
- Actively participating in bank programs and initiatives
- Taking responsibility to ‘know your customer’ from a risk perspective.
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills.
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer focusadaptabilitycollaborationcommunicationinterpersonal skillsmulti-tasking