Sales

• Identify customer requests across multiple channels (chat, WhatsApp, email, and phone);
• Propose and communicate personalized, appropriate solutions for each case whenever possible;
• Respond to customers using our canned response database, adapting case details and personalizing communication;
• Liaise with insurance providers when necessary, maintaining clear, proactive, and consistent communication with customers to ensure high-quality service.

Post-Sales Customer Service Representative

Sales Executive (Mid/Senior)

Sales Assistant

Gerente de Contas I

Post-Sales Representative