Billing Dispute Analyst, CSA
AMI Strategies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $40,000 - $45,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for AMI’s client invoice accuracy, including audits to ensure compliance.
- Operates as the internal point of contact regarding billing accuracy and access.
- Ensure the timely and successful delivery of optimization and dispute management activities.
- Forecasts and tracks key account metrics for dispute management activities.
- Investigates invoiced charges as needed to provide clarity amid dispute negotiations.
- Meets defined dispute management SLAs.
Requirements
- Demonstrated ability to communicate, present, and influence credibly and effectively.
- Proven ability to manage multiple client accounts at a time.
- Attention to detail.
- Strong abilities in Excel; pivot tables, macros, and more.
- Extremely organized and understand how to prioritize.
- Excellent listening, negotiation, and persuasion skills.
- Excellent verbal and written communications skills.
- Ability to manage and prioritize work effectively with minimal supervision.
- Problem solver with natural curiosity.
- BA/BS degree or equivalent preferred.
- Background in Telecommunications, Technology.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Excelpivot tablesmacros
Soft skills
communicationpresentationinfluenceattention to detailorganizationnegotiationpersuasionlisteningproblem solvingprioritization
Certifications
BA degreeBS degree