Account Manager

• Contribute to building and fostering strong relationships between the Red Cross and key clients, notably biotech and pharma companies.
• Support business development efforts through internal and external client engagement, and cross-functional coordination.
• Maintain a strong focus on organization and communication.
• Provide internal and external support for client onboarding.
• Serve as the primary internal and external contact for the client.
• Manage concerns, complaints, and billing issues.
• Conduct and/or participate in client and client need-related meetings.
• Ensure client account content is accurate and stays current on the Salesforce platform.

Client Relationship Manager

Senior Director – Strategic Account Management

Energy – Account Manager

Vice President of Partnerships

Account Manager, Growth

Clinical Account Coordinator