Vice President

• Support claims team with day-to-day monitoring of claims activities of carriers and third-party administrators
• Facilitate claim reviews with clients and/or insurance carriers when needed
• Partner with client legal counsel on coverage, claims and strategy for settlement
• Facilitate periodic claim reviews with clients and/or insurance carrier focusing on reserving practices, strategy and resolution
• Analyze claim information for frequency and severity trends and assist clients in implementing risk-management processes and/or connecting them with resources to improve claim outcomes
• Analyze new & existing losses, with focus on client claim advocacy, including investigation, reserving & litigation management.
• Develop appropriate resolution plans aimed at bringing claims to satisfactory conclusions based on findings.
• Provide support and training to client insurance and field staff on claims process, investigations, labor law issues, and litigation matters including current case law relative to their claims
• Assist in training of Claims Associates
• Drive and execute the claims onboarding for new American Global accounts and document key discussion points
• Compile and/or approve complete, accurate and timely submissions and deliver to underwriters
• Provide persuasive advocacy on all reservation of rights & denials in order to maximize available coverage
• Cultivate local and regional relationships with claim trading partners to support company visibility and credibility in the construction insurance marketplace.
• Maintain ongoing communication with internal and external partners to ensure a high-level of customer service

AVP, Claims

Cash Services Implementation Lead – VP

VP of Cash Implementation