Implementation Specialist

• Develops deep subject matter expertise in Central Reservation System, Channel Management, GDS, Rates Mapping, and Guest Management System
• Understands customer workflows and interactions with products
• Troubleshoots complex technical issues
• Collaborate closely with Product and Technical teams
• Serve as the final escalation point for implementation-related challenges
• Set up and manage test and production environments
• Validate configurations and integrations
• Ensure the maintenance of the central standard product implementation catalogue
• Act as Customer facing expert and deliver high-quality presentations
• Document processes, configurations, and best practices

Principal Implementation Engineer

HubSpot Implementation Specialist

Implementation Engineer

Customer Engineer

Senior Implementation Consultant – CCaaS