• Speak with about 20 new warm inbound leads
• Conduct about 60 outbound customer follow-ups
• Recommend HVAC products tailored to individual customer needs
• Receive training on HVAC and sales process

Requirements

Offers consistent, genuinely helpful service to our customers - and enjoys helping people
Possesses excellent verbal communication skills with good voice modulation, and is also a great listener
Has a successful track record of phone sales and is a closer
Experience navigating computers and CRM systems
Uses creativity and ingenuity to overcome objections
Takes initiative and is resourceful
Has a competitive spirit, without compromising the team or customer experience
Has an aptitude for grasping and retaining technical concepts and is able to explain them in easily digestible terms for the customer
Is a problem solver, enthusiastically taking on the challenges of determining what customers need
Is organized with strong follow-through
Is a responsible, reliable professional
Has discipline and strong accountability to maintain high standards for metrics, call quality and structure

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

phone sales
HVAC products
CRM systems

Soft Skills

verbal communication
listening
creativity
resourcefulness
problem solving
organization
reliability
discipline
accountability

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