ALLO Fiber

MSP Systems Administrator

ALLO Fiber

full-time

Posted on:

Location Type: Office

Location: Mission • Montana • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

AWSAzureCloudDNSLinuxMacOSVMware

About the role

  • Provides technical assistance, consultation, and troubleshooting for issues with server hardware, operating systems, and applications.
  • Verifies integrity of system backups, troubleshooting where necessary.
  • Proactively evaluates latest patches for stability and CVE mitigation and applies them to applicable machines and groups.
  • Follows up on assigned tickets, pursuing them to resolution in a timely manner consistent with department goals and priorities.
  • Documents resolution of escalated issues into the Tier 2 knowledgebase.
  • Evaluates processes and procedures, looking for areas to automate or optimize.
  • Stays up-to-date on latest developments with IT tool stack.

Requirements

  • Bachelor of Science in Information Systems preferred or equivalent relevant job experience.
  • 2-3 years systems administration, or 3+ years in a senior helpdesk role.
  • Preferred Certifications: Microsoft Fundamentals MS-900 and Azure Administrative Associate AZ-104. Equivalent certifications in AWS or Google Cloud may be substituted or ability to obtain Certifications within 90 days of employment.
  • Critical thinking skills and a strong analytical mindset.
  • Strong oral/written communication skills.
  • Experience supporting and troubleshooting web-based applications.
  • Understands Active Directory/Entra ID management concepts and best practices.
  • Good working knowledge of networking concepts including cloud networking.
  • Strong working knowledge of major operating systems (Windows, MacOS, Linux).
  • Proficiency with DNS and DHCP servers, GPO and PowerShell.
  • Working knowledge of virtualization technologies including VMWare and Hyper-V.
  • Availability for some after-hours work and participation in an on-call rotation.
Benefits
  • Free internet? You bet. Plus, awesome discounts on other ALLO services.
  • Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
  • Our benefits include medical, vision, and dental with low employee costs.
  • Generous Earned Time Off (ETO) program.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
systems administrationtroubleshootingActive DirectoryDNSDHCPPowerShellVMWareHyper-Vweb-based applicationsnetworking concepts
Soft skills
critical thinkinganalytical mindsetoral communicationwritten communication
Certifications
Microsoft Fundamentals MS-900Azure Administrative Associate AZ-104