IT Helpdesk Analyst
Alimentiv
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇪 Ireland
Visit company websiteJob Level
JuniorMid-Level
About the role
- The IT Helpdesk Analyst is a technology versatilist able to apply a depth of skill to new and existing processes, systems and infrastructure related to global IT. They will perform implementation, maintenance, and asset management tasks as well as assist in system design. This role will provide oversight and receive escalations from Junior Staff as well as support and escalate to Senior Team members where required. This position will keep abreast of new technologies and continuously explore opportunities to find efficiencies and improve process.
Requirements
- Applicants should have a minimum of two or more years of relevant IT support or helpdesk experience, along with a post-secondary diploma or degree in a related field of study, preferably in Information Technology, Computer Science, or a similar discipline.
Benefits
- Accommodations for job applicants with disabilities are available upon request
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supporthelpdesk experiencesystem designimplementationmaintenanceasset management
Soft skills
oversightcommunicationproblem-solvingteam collaboration
Certifications
post-secondary diplomadegree in Information Technologydegree in Computer Science