Senior Delivery Manager – .NET Production Support, DevOps
Alight Solutions
full-time
Posted on:
Location Type: Office
Location: Gurgaon • 🇮🇳 India
Visit company websiteJob Level
Senior
Tech Stack
AWSCloudServiceNow
About the role
- Ensure smooth operation of production systems and applications
- Incident management and support
- Monitor and troubleshoot systems
- Diagnose and resolve production issues
- Perform root cause analysis
- Create and maintain documentation
- Oversee incident management process
- Monitor system performance metrics
- Implement process improvements
- Identify automation opportunities
- Collaborate with development and operations teams
- Provide regular performance reports
Requirements
- 12+ years of experience
- Excellent knowledge of ServiceNow
- Excellent knowledge of NewRelic
- Excellent knowledge of AWS Cloud
- Excellent knowledge of Application, System, Network, Cloud and DevOps
- ITIL certification desired
- AWS Certification desired
Benefits
- Competitive total rewards package
- Continuing education & training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
incident managementtroubleshootingroot cause analysisprocess improvementsautomationperformance monitoringAWS CloudApplicationSystemNetwork
Soft skills
collaborationcommunication
Certifications
ITIL certificationAWS Certification