Customer Success Manager

• Lead the delivery of Akselos’ structural Digital Twin projects, ensuring excellence across all delivery stages.
• Act as a trusted advisor to major energy clients, promoting the value of Akselos’ technology and services.
• Partner with Sales during pre-sales, scoping, and proposal phases.
• Ensure customer satisfaction and identify opportunities for upselling and cross-selling.
• Collaborate with technical and software teams to adapt solutions to project needs.
• Mentor junior engineers and foster a culture of continuous improvement.
• Contribute to refining Akselos’ delivery methodologies and processes.

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