Customer Success Engineer
Akeyless Security
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCyber SecurityDockerGoogle Cloud PlatformKubernetesLinux
About the role
- Deliver a smooth and successful onboarding experience to our new customers
- Provide thought leadership and support for the best customer experience
- Accelerate adoption and expansion of the Akeyless platform within our install base
- Provide customer support at times outside of normal business hours
- Learn our customers business and challenges and develop best of breed solutions to address them
- Create added value for the customer as a trusted advisor
Requirements
- 3+ years of experience in a technical customer-facing support role, such as Technical Account Manager, Customer Success Engineer, Professional Services, or a similar
- Proven experience working with Kubernetes, Docker, Linux - must
- Proven experience working with one, or more CSPs (AWS, Azure, GCP) - must
- Past experience that combines sales orientation and technical skillset
- Exceptional communication skills
- Advantage: Knowledge in CI/CD, IaC, and Config-Management tools
- Experience working in the Cyber Security or DevOps domains
- Security knowledge domains: Identity Management (IDM), Identity Providers (i.e Okta, Ping), Certificate Management (CMS), Public Key Infrastructure (PKI), Encryption Key Management System (KMS), Privileged Access Management (PAM), Hardware Security Modules (HSM) and Zero-Trust Access (ZTA)
- Experience in Scripting/programming
Benefits
- Commission
- Company Stock Options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
KubernetesDockerLinuxCI/CDIaCConfig-ManagementScriptingProgramming
Soft skills
customer supportcommunicationthought leadershiptrusted advisor