Akamai Technologies

Technical Project Manager

Akamai Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇾 Malaysia

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Job Level

JuniorMid-Level

Tech Stack

PythonTerraform

About the role

  • Advocating best practice for the customer and internal teams during product design, development and implementation
  • Being the central point of contact for customers and leading the integrated account team delivering customer success
  • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
  • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
  • Communicating with internal, external customers and partners to share information and deliverables

Requirements

  • 2 - 4 years of relevant experience and a Bachelor's Degree in Computer Science, or related field or its equivalent
  • Demonstrate experience in a customer-facing role within the information technology industry
  • Show some experience of managing and delivering technical customer projects successfully
  • Show understanding of working with network technologies, web performance or media related technologies, methodologies and/or architectures
  • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
  • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
  • Understand Terraform and some of the terraform providers and Automation using Python scripting
Benefits
  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer project managementnetwork technologiesweb performance technologiesmedia related technologiesTerraformPython scripting
Soft skills
communication skillsrelationship buildingcustomer engagementproblem identificationcontinuous improvement
Certifications
Bachelor's Degree in Computer Science